Terms of use and privacy

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Last updated: August 9, 2019

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The owner of this website and person responsible for processing of this website’s data is Tu Nombre S.L. (hereinafter the “Service”), with registered address at Tu Dirección Aquí, tax identification number (N.I.F.) B75000000.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email address: legal@tudominio.com

Using the website confers upon you the status of user, and as such you accept the terms and conditions indicated below.

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The website may link to other websites.

However, we exercise no control over such sites or their contents, which in fact are subject to their own terms and conditions. Nor do we assume any association or responsibility whatsoever for them, nor do we guarantee their technical availability, quality, reliability, accuracy or veracity.

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The Service is the owner or licensee of all intellectual and industrial property rights in its website, as well as of the elements contained therein.

Therefore, the reproduction, distribution, public communication and transformation of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, are expressly prohibited without authorization from the Service.

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The personal and non-personal information collected will vary depending on how you use the website and its features.

The personal and non-personal information we collect will reach us through two channels: 1) that collected automatically 2) the one you provide voluntarily.

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This information will consist of:

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This information will consist of:

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(Delete or include those processing operations that are necessary)

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We inform you that completing the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk), the use of some functions on the site will not be possible or will be limited.

The personal data you provide to us will be incorporated and processed in the files owned by the Service, for the purpose of being able to address your requests.

You may at any time exercise the rights of access, rectification, erasure, restriction of processing, objection and portability of your personal data by email addressed to: legal@tudominio.com or the postal address: Tu Dirección Aquí.

In both cases, you will need to identify yourself with your first and last name, as well as a copy of your ID card or national ID.

Here you can find the different templates to exercise such rights.

If you have granted consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

In addition, if you believe there is a problem with the way we are handling your data, you can direct your complaints to the data protection authority that applies, with the Spanish Data Protection Agency being the one indicated in the case of Spain.

4.3.- Use of the Data

The data provided to the Service will be used for:

  • To attend to your requests, with our legitimate interest as the legal basis to respond to and resolve the queries of our users.
  • To provide you, as a user, with access to our services, with our legitimate interest as the legal basis to provide and manage the service.
  • To publish your comments in the blog section of our website, with your consent as the legal basis.
  • To send you our latest news and updates through our newsletter, with your consent as the legal basis.

4.3.1.- In emails and contact forms

The website has SSL encryption, which allows the user to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the activity register for which the Service is the holder.

In that sense:

  • We will receive your IP address, which will be used to verify the origin of the message in order to provide you with suitable recommendations (for example, presenting the information in the correct language) and to detect any possible irregularities (for example, possible attempts at cyberattacks on the Service), as well as data relating to your ISP.
  • In addition, you will be able to provide us with your data through phone, email, and other communication methods specified.

4.3.2.- On social media

We have profiles on some of the major social networks on the Internet, with the Service being the party responsible for processing the data published there (for example, photos uploaded by the Service showing people’s faces).

Those data will be processed according to what the social network allows for corporate profiles. Therefore, we will be able to inform, when the law does not prohibit it, our followers by any means that the social network allows about their activities or offers, as well as to provide a personalized customer service.

In no case will we extract data from social networks unless the user’s specific and express consent to do so has been obtained.

When, due to the very nature of social networks, exercising your rights depends on modifying your profile, we will help and advise you to the extent of our possibilities.

4.4.- Data retention

The following indicates how long the Service keeps the processed data:

  • Disaggregated data will be retained without any time limit for deletion.
  • The customer data will be kept for the minimum necessary time, and may be maintained until:
  • 5 years, according to Article 1964 of the Civil Code (personal actions with no special time limit).
  • 6 years, according to Article 30 of the Commercial Code (accounting records or invoices, for example).
  • The user data uploaded to the Service to pages and profiles on social networks will be kept from the moment the user gives their consent until they withdraw it.
  • The data provided for the newsletter will be kept from the moment the user gives their consent until they withdraw it.

5.- Service providers and others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy to the extent that it applies to them, and they must also have their own. However, the Service will not be responsible for compliance with that policy.

Under some circumstances, the Service may share, use, preserve or disclose Personal Information with third parties, in a non-aggregated manner:

  • To provide the Service:

Service providers that provide or perform functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to the information they need in order to perform their functions, but they are not allowed to share or use the information for any other purpose.

  • To cooperate with the competent authorities:

If we reasonably believe it is necessary to satisfy any law or legal process. In any case, we will only provide the required information.

If necessary to detect, prevent, or in any way address and pursue fraud, security, or technical issues related to the Service.

6.- Responsibility

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the contents; b) the lack of availability of the website or; c) the transmission of malicious programs in the contents, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make, without prior notice, any modifications it deems appropriate to its website, which may include changing, removing, or adding both the contents and services provided through it and the way in which these appear when presented.

On the other hand, these terms and conditions may be changed at any time. The modifications will enter into force from the moment of their publication.

8.- Cookies

Consult our Cookie Policy to learn how we use them.